The ‘First 60 Days’ program was a cross-channel, integrated curriculum designed to welcome, embrace and educate new owners about the brand, their new vehicle and what lies ahead for them. The hub of this activity was a personalized owner microsite, (promoted by an integrated campaign of targeted emails and DM packages), that not only housed all available owner resources, but also engaged and excited owners with a unique, shareable experience that allowed them to showcase their pride of ownership without “showboating”. The site includes: -Instructional videos. Showing owners how to get the most out of the advanced technologies fitted to their vehicle -Information about the 24 Hour Roadside Assistance -A new ‘Quick Start’ Owners mobile app to replace their handbook -Links to brand social communities on Facebook
Contributors:
VP, Account Director, Team Land Rover, Wunderman: | Keith Rhodes |
Management Supervisor: | Marc Blaskey |
Account Supervisor: | Esther Yun |
Creative Director, Wunderman: | Steve Whittier |
Senior Copywriter: | Steve Klausner |
Art Director: | Leslie Rubin |
Senior User Experience Designer: | Ben Elgart |
Associate Director Insights and Optimization: | Ken Hsu |
Senior Producer (Digital): | Alex Parra |
Digital Strategist: | Ben Bloom |
WUNDERMAN NY
Location: USA