Best Hotel And Lodging Interactive Application

Speedboats and seaplanes are ready to whisk you to the only luxury beach resort on Phi Phi Island in Thailand. Zeavola offers a blend of genuine Thai hospitality with modern comforts unmatched on the island. Guests get a glimpse of the possibilities from the hotel's website (www.zeavola.com). After clicking “Go” from the Book Now reservations area of the resort home page, visitors are launched into the iStay® booking application by TravelCLICK. The user-friendly booking engine creates a fully interactive guest shopping experience by simultaneously displaying room rates and available rooms, along with rich photography and descriptions that clearly differentiate the Zeavola experience. Online shoppers can quickly click through date and room type options to see prices and room features without ever leaving the one reservation screen. Select upgrades such as speed boat ride to the airport or the popular “Body Brush Massage.” Or choose package offers like the “Zdive” or “Zspa” for a customized island experience. Easily enter their contact and payment information to complete the transaction. All on one interactive screen. The real benefit of the iStay application is that shoppers see in real time the value of the resort experience they are selecting. They can make adjustments without back buttons or starting over. Shopping is easy, booking is easy—just like the personality of the Zeavola—easy. The result for the shopper is simple—a no surprises booking experience and for the hotel—maximum revenue converted online by understanding luxury-shopping behavior and the desires of their target market.

Contributors:

Florian Hallermann:	General Manager, Zeavola Resort
Barbara Jablons:	VP Product Development, iHotelierTravelCLICK
Tracey Bird:	Implementations Manager
Meta Sarapanya:	Sales Manager
Maverick Mak:	Director of eCommerce
Nicole Dobson:	Director of Operations, Asia Pacific

TRAVELCLICK

Location: US