Best Energy Mobile Application

One of the few public utility companies in the United States that provides all major utility services, Jackson Energy Authority (JEA) needed a modern digital solution to meet it's customers' common self-service needs.

We designed and built a cross-platform mobile app for iOS and Android using Xamarin.Forms. The app provides a clean, interactive experience that allows customers to check balances, pay bills, report or view power outages, and find service locations. We used Azure Web Services to provide an obfuscation layer, protecting information and limiting any threat of exposure over the internet. We also trained an internal JEA team to understand and efficiently manage the platform.

JEA is now able to able to meet the demands of the modern consumer and expects to see a reduction in customer services phone calls for outage reporting and bill pay, decreased visits to service locations, and an improved customer experience.

Contributors:

	Paul Pezzano
	Dale Justice
	Andrew Cotten
	Karen Samples
	Cameron Mendenhall
	Mason Hugus
	Doubea Pierre
	Kquane Ingram
	Jennifer Teeter
	Joe Ernest

PERFICIENT DIGITAL

Website: www.perficient.com

Location: United States

About the Agency:

Perficient is the leading digital transformation consulting firm serving Global 2000® and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient delivers vision, execution and value with outstanding digital experience, business optimization and industry solutions.